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International Master in Service Engineering (IMSE)

Degree type
Language of education
English (100%)
24 months
Tuition fee EU/EEA
Please enquire
Tuition fee Non EU/EEA
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Education type
Start of program
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Application deadline
Please enquire
Type of institution
Research University

Program description

Tilburg University takes part in The Erasmus Mundus Programme to enhance quality in European higher education and to promote intercultural understanding through co-operation with third countries.

Many experts see the explosive growth in services as the next major revolution in the world economy. Because service economies continue to expand and powerful digital communications networks - such as the Internet - evolve rapidly, companies are transformed from regional businesses to globally integrated enterprises.

The fast growing discipline of services science and engineering is related to service economy growth and the global need for service innovation. Research and education in this field is therefore in high demand. This is in a nutshell why Tilburg University has established cooperation with the University of Stuttgart (Germany) and the University of Crete (Greece) in offering highly-motivated students the International Master in Service Engineering (IMSE).

The multi-disciplinary IMSE programme has been carefully designed at the interface of software service systems and new globe-spanning business processes to prepare students with a background in either business or information technology to become the new generation of service engineers.

Instruction modes
IMSE uses a variety of teaching methods, such as group work, case discussions, action learning, business simulations and a common web-based collaboration platform used by all partner universities and students for programme related communications.

IMSE is organised in four successive phases: 1. Development and monitoring of software services (University of Stuttgart) 2. Analysis of service enabled business processes (University of Crete) 3. Design of software services (Tilburg University) 4. Thesis: Services Science Topics (any location inside/outside Europe).

1st year
The first year comprises the first two phases: during the first phase students learn about middleware platform- and programming models to realise software services, while during the second phase they are trained in analysis and design of software services that realise global business processes.

After 1st year
In the second year, the emphasis shifts towards socio-economic analysis of service-enabled processes in service networks, and optimizing service network performance in terms of business-level key performance indicators (KPIs). The second semester of year two is devoted to thesis work.

About Tilburg University

At Tilburg University, our mission is to inspire students and faculty members to reach their full potential, and in doing so, reap a positive impact on the society around them. Our education and research is internationally inspired and is ground breaking. Tilburg is represented among the top institutes in the international university rankings.

Tilburg University educational programs instil a broad social awareness in our students along with critical personal and professional skills. Learning and development are offered at all career levels. Research endeavours aim to advance the frontiers of knowledge on issues and subjects of direct value to society – and are actively disseminated and applied within the community with this objective in mind. We play an active part in the local community and that of the region, the Netherlands and the entire world, maintaining close contact at all levels.

More information about Tilburg University

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